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The may in fact be able to fix your timepiece for you, but they will most likely not guarantee the work and cannot provide free service if your repair is covered under the manufacturer’s warranty. However, jewelry stores and local repair shops are not authorized service centers. You get to speak with a service repair person and talk price and issues with the watch. The great part about localized timepiece repair shops is that you can get personal attention. More on the difference between a local repair shop and a service center below… Watch Repair Store vs Sending Back to a Service Center Local Repair You mail your watch in and they give you an estimate. Service centers are great, except they are very impersonal and you will most likely not speak to a person at all in the process. Similar to taking a Mercedes to Mercedes dealership for an oil change as opposed to visiting a Jiffy Lube. These are hubs certified by specific manufacturers that the company has deemed allowed to repair their products. If a local shop near you isn’t an option or your problem is beyond their skill set, the alternative is an authorized service center. If a Local Store Can’t Fix it, What are Your Options? Before you visit one of these local repair shops near you its best to call ahead to ensure they can repair your brand of watch and model number. This often produces a list of results of local businesses who are available within your proximity who can perform the maintenance. You can also try searching for specific brands, for example, “Rolex repair near me” or “Seiko repair near me”. Above is a listing of results in your area of “watch repair near me”.